Cookie Policy

  1. Introduction – Data obtained through the use of cookies

1.1 The Website uses small files called cookies to help us customize your experience. Cookies are small text files which contain information, which are sent from the site management software and are saved in the computer’s hardware or in the storage space of each User’s portable device. The cookies sending is done when visiting the Website. These data may contain the server type that every User uses, the computer type, its software, the web services providers and other relevant information.

1.2. Cookies do not harm your computer or portable device neither the files saved in them and do not become aware of any document or file from the User’s computer. The identity of the User cannot be revealed by the cookies but it is possible that they are used for the identification of the computer.

1.3 Cookies are typically classified to session cookies (functionality cookies) and permanent cookies. The functionality cookies do not remain in the User’s computer after logging out from the website or stop browsing. The temporary cookies remain in the User’s computer, to allow its recognition by the website and to facilitate its navigation in it. Permanent cookies can be deleted by the User him/herself.

1.4 The use of cookies is technically necessary for the completion of the User connection to the Website. For this reason, before the user’s navigation to the Website, the User is required to accept the cookies storage in the computer, pursuant to article 5 para 3 of the Directive 2002/58/EU, as it has been incorporated into the Greek law and pursuant to article 6 of the General Data Protection Regulation 679/2016, which determines that data collection for legitimate reasons is possible.

1.5 The Cooperative Union under the title  “COOPERATIVE UNION OF THIRAIC PRODUCTS” and distinctive title SANTOWINES (herein Santowines), which is seated in Pyrgos of Kalisti, Santorini, P.C. 847 00, e-mail: info(at) - tel.: +30 22860 22596, Tax Identification Number: 096007229 – Tax Office: Thira, and constitutes an agricultural cooperative can utilize cookies for various reasons, such as indicatively:

(a) To conduct surveys for statistical purposes and/or for content optimization of the Website and its services and/or for assessing its effectiveness and for the instant recording of public opinion trends.

(b) For marketing purposes, so as to measure the effectiveness of the ads on our website, how visitors use it, as well as for displaying to other websites ads related to the website, according to the User’s previous visits to it.  

(c) Possibility to display and operate banners.

(d) Social networking cookies

1.6. Santowines may use webbeacons (they are also called transparent files GIF, pixels or action tags, webbugs). These technologies are codes that offer a small graphic image to a website or an email. Web beacons may recognize certain types of information on your computer, such as cookies, the date and view time of a page, as well as the description of a page where there is a webbeacon. In general, whichever file was part of a website can function as a webbeacon. Web beacons are used for monitoring and statistical purposes. Third parties may also use webbeacons in the Website in order to acquire audit information, research and reporting or to understand the User’s interests and accordingly customize their advertisements.

1.7. Some Website partners may use Flash type cookies, also known as Locally Shared Objects (LSOs). Flash type cookies are used to identify the interests of the User through the articles he/she consults and in general to observe the users’ behavior. LSOs maintain data collections such as cookies, are saved in the directory of a user’s computer and are installed through the video player program Adobe Flash Player.


  1. Specifically - Cookies

2.1 In our websites we use cookies pursuant to article 6 para 1, point vi of GDPR. Our interest in optimizing our website is legitimate according the abovementioned provision. Cookies are small files which are saved in your terminal device (computer, portable computer, tablet, smart phone etc) when vising our website. Cookies do not harm your terminal device and do not contain viruses, trojan programs or other malware software. Cookies collect information which each time appears in connection with the specific terminal device used. This does not mean that we get direct knowledge of your identity because of them. Cookies usage on the one hand aims to offer you more proper use. For this reason, we use the so-called session cookies, in order to identify that you have already visited separate pages of the website. These are automatically deleted once you leave the website. Beyond that, we use temporary cookies for ease of use, which are saved for predetermined time period in your terminal device. If you visit again our website to use our services, we automatically recognize that you have already visited us and to which entries or settings you proceeded, so that you don’t have to do the same actions again.

On the other hand, we use cookies to statistically analyze our website usage, in order to optimize our selling and the display of information that is specifically tailored to you. Cookies allow us to automatically recognize in a subsequent visit to our website, that you have visited us before. These cookies are deleted automatically after a predetermined period of time which in principle does not exceed six (6) months. Most web browsers accept automatically cookies. However, you can configure your web browser in such a way that cookies are not saved in your terminal device or keep prompting before saved. In any case, complete deactivation of cookies may result to the inability to use some of the functions of our website.  

2.2 GoogleAnalytics 

Purpose of the data process/ legal basis:

For the purpose of configuration and continuous optimization of our websites, we use Google Analytics, pursuant to article 6 para 1, point vi of GDPR, an internet analytics service of Google Inc. («Google»). Our legal interest arises from the aforementioned purposes. In this context, pseudo animated usage profiles are created and cookies are used. Τhe cookie records the following information in relation to the use of the website:

  • type/ edition of web browser
  • operating system
  • Referral to the url address that you visited before
  • Access computer name and Internet Protocol (IP) address
  • Server request time

The information is used for the assessment of the usage of our Websites, for reporting in relation to the website’s activities and for the provision of additional services in connection with the Website’s and web’s use for market research purposes and configuration of the website based on the (clients’) needs. The Internet Protocol addresses (IP) become anonymous, so that it is not possible to match them by deleting one or more digits (also known as IP-masking). 

You can prevent the installation of cookies through a relevant setting of your web browser.  We would like, however, to notify you that in this case the usage of all of your website’s functions might not be possible. You may also prevent the analysis of the data created by the cookie and relate to the usage of this webpage (including the IP address) as well as the process of these data by Google if you install Google Chrome Extensions. Instead of this program, you may also -especially in portable devices browsers- prevent analysis from Google Analytics, if you click on the corresponding link at the bottom of each page. It is thereby created an opt-out cookie, which prevents the future analysis of your data when visiting this website. The opt-out cookie is valid only for this particular web browser, only for our website and is saved only in your device. If you delete cookies from this specific web browser, you will need to install again the opt-out cookie. More information about data protection in connection with Google Analytics you will find in google analytics webpage.

Recipients/ categories of recipients:

The information generated by the cookies are transferred to a Google forwarder in the U.S.A. and saved there. Your IP address is by no means merged with other data by Google. Moreover, this information may be transferred to third parties considering that this is provided by law or third parties processing these data following authorization.

Storage duration/ criteria for determining the storage duration:

After the “anonymization” of the IP address, the association with you is no longer possible. The generated data for statistical purposes is deleted by Google Analytics after 50 months. In the reports compiled based on Google Analytics there is no more reference to individuals.

2.3 Website targeting and website optimization

Purpose of the data process/ legal basis:

On our Website -by using cookies- are analyzed and evaluated information for the purpose of optimizing our websites and the ads displayed on them. In this manner, it is secured, in particular, that it will be displayed on your terminal device only the ad that is customized to your real or potential interests, based on current usage behavior. The information that is processed for these purposes contain, for instance, data relevant to the products for which you show interest. Legal basis for this process is article 6 para 1, point vi of GDPR. Therefore, the optimization of our webpages aiming for the best shopping experience and avoidance of ads that are of no interest to you are to our best mutual interest. The analysis and assessment are carried out exclusively under a pseudonym and does not allow us to identify you. In particular, the information is not merged with your personal data.

Recipients/ categories of recipients:

Data recipients are the above-mentioned service providers, which process your data on a contractual basis having only a special destination and according to our instructions.

Storage duration/ criteria for determining the storage duration:

The cookies that are used and the information contained therein, are stored pursuant to the Cookies Policy and are deleted immediately in case of objection.


2.4 Re-targeting

Purpose of the data process/ legal basis:

We also use the re-targeting technologies of various providers. This allows us to configure our online presence in a compelling way for you. For this purpose, a cookie, that collects data with the usage of a pseudonym, is generated. In particular, is collected information about the browsing behavior for marketing purposes in an anonymous basis, this information is stored in cookies files in your computer and analyzed through an algorithm. Following that, it is possible that targeted product recommendations and ad banners with products that are of interest to you are displayed on the websites of our partners. These data can by no means be used to identify the website visitor. No process of your direct personal data is done and the usage profiles are not merged with personal data. Said data process is done pursuant to article 6, para 1, point vi of GDPR. With the above used measures, we want to ensure that only the ad that is tailored to your real or potential interests will be displayed on your terminal devices. It is to our mutual interest not to burden you with indifferent advertising.

If, however, you do not wish a personalized ad banner of Santowines e-shop to appear to you, you can oppose to this collection and data storage for the future, as follows:

By selecting the symbol that appears on each banner ad (e.g. “I”) you will go to the respective provider’s website. There, the systematics of the retargeting technology are clarified again and it is also provided the opt-out option. If you unsubscribe from a provider, the opt-out cookie is saved in your computer and hinders in the future the appearance of the ad banner of each provider. Please note that this unsubscription can be done only from your computer and the respective opt-out cookies cannot be deleted from your computer and if for any reason they are deleted, you must repeat the opt-out procedure.

  • Alternatively, you may use the objection options provided in point5 of the present data protection terms.

Recipients/ categories of recipients:

In our website we use re-targeting technologies of various providers, which process the abovementioned data within the present framework. You may find further information about the cookies used by the said providers in the Cookies Policy.

Storage duration/ criteria for determining the storage duration:

The cookies that are used for re-targeting purposes and the information contained therein are saved for as long as it provided by the Cookies Policy and then deleted automatically.

2.5 Opt-out option

You can block the re-targeting technologies, analyzed in points 7.3 and 7.4, by using the relevant cookies setting in your web browser (see also point 7.1). In parallel, you have the opportunity to block the personalized-interest based ad, by using the so-called online choices manager or by activating the available opt-out cookies.

2.6. Recipients outside EU

With the exception of the process described in point 7, we do not provide your data to recipients outside the European Union or the European Economic Area. The process mentioned in point 7 leads to data transmission to forwarders of the authorized by us providers of tracking and targeting technologies. Some forwarders are situated in the USA (You may obtain more information in the respective reports for the specific recipients). Data transmission is done pursuant to the principles of the so-called PrivacyShield and the standardized contractual clauses of the European Commission.

2.7 For any matter or query in connection with the Cookies Policy, or related to User’s personal data, you may be addressed to the Data Protection Officer Law Firm Tsilonis- Vogiatzoglou (Newlaw), 10 Tsimiski, 546 24 Thessaloniki, tel. 2310 551 501, fax: 2310 261 503, e-mail: dataprotect(at)newlaw(dot)gr.

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